Below refund policy applies to all products or services sold from www.artismortis.com site.
Please always feel free to make pre-sales inquiry before purchase, if you have any questions.
Since the nature of the products we sell are digital, products are delivered to buyers in a downloadable zip file.
Digital products can’t be returned to us like as the return of physical goods. Although, we do have 7 days refund policy in digital goods that we sell.
The buyer is entitled with a full refund, if issue with the product can’t be solved by our support team.
All refund request should from our Contact page. While sending refund request please make sure you include your email address and name that you used during purchase process.
Be patience, requests can be processed within 24 hours, or up to 72 hours during holidays.